Perfect digital customer interaction
They help companies to establish and optimize their digital customer interaction through their consulting, design, technical implementation, operation, and optimization services. Digital systems become a natural and integrated part of our lives and help us to be the best version of ourselves. This also applies to companies that become the best version of themselves and thus successful and sustainable with the help of digital customer interaction. They help companies to digitize their customer interaction. They proceed methodically, systematically, and customer-centric in order to realize the best possible solution for the customer of their customer. Technology is a vehicle and a must. The key to success is the focus on customer benefits.
They are the strong companion of their client, with whom they work together in a long-term partnership in order to create the best possible solution across all touchpoints for their customers. For this goal, the passion of all synaigy team members unfolds.
The team of synaigy works with great passion on the perfect digital customer interaction. With more than 70 experts they are the specialists within TIMETOACT GROUP which has more than 500 employees for everything related to digital marketing, eCommerce, and eService. They serve customers in Europe from Dortmund and Cologne as well as from the locations of the group, located throughout Germany, Austria, Switzerland, and the Netherlands.
The TIMETOACT GROUP comprises 8 companies with 530 employees at 14 locations in Germany, Austria, and Switzerland. The companies of TIMETOACT GROUP — ARS, CLOUDPILOTS, edcom, GIS, novaCapta, synaigy, TIMETOACT, X-INTEGRATE provide services in the areas of digital workplace, business process integration and automation, mathematical optimization, data warehouse and governance, business intelligence and predictive analysis, identity and access governance, as well as commerce and customer experience.
- Development of digital strategies for omnichannel and retails
- Development of digital strategies for industry
- Development of digital strategies for brands and manufacturers
- Web analytics
- Professional reporting
- Data and AI